If you are unable to log in using the verification code, please follow the steps below to troubleshoot:

1. Verify Login Email

• Ensure the email address you entered matches the one used to register your account, with no spelling errors.

• If you are unable to verify or access the original email, please contact customer support ：support@clipto.com for assistance.

2. Check Email Receipt Status

• Log in to your email account and check folders such as "Inbox," "Spam," or "Promotions" to confirm whether the verification email was mistakenly filtered or categorized.

• If the verification email has been deleted, return to the login page to resend it.

3. Subscription Status Exception Handling

• If your account still displays a free plan after subscribing, please email support@clipto.com. Our support team will verify and restore your account status.